President’s List

AREA VICE PRESIDENT –DELUXE RESORT OPERATIONS, S ASIA
SE ASIA OR EUROPEAN WORK EXPERIENCE REQUIRED

You must have managed a portfolio of at least 15 resorts to apply

Reports To: Chief Executive Officer
Location: Corporate Headquarters with extensive regional travel
Direct Reports: Area General Managers, Commercial, Finance, and HR leaders

The Area Vice President is the single point of accountability for the performance of a multi-property resort portfolio across multiple destinations. The role carries full ownership of P&L outcomes, operational standards, and brand delivery across the portfolio, ensuring every property achieves commercial objectives, service excellence, and guest experience benchmarks aligned with the organization’s positioning and standards.

As a member of the senior leadership team, the AVP will help shape the strategic direction of the resort division, foster a culture of operational and brand excellence, and develop the next generation of hospitality leaders within the organization.

KEY ACCOUNTABILITIES:
Portfolio Performance & P&L Ownership

• Drive revenue, profitability, and GOP performance across all properties, delivering against annual budgets and long-range plans.
• Set and monitor property-level KPIs including RevPAR, ADR, occupancy, GOP margin, and guest satisfaction, taking decisive action when performance deviates from expectations.
• Lead monthly and quarterly performance reviews with Area GMs and sector functional leaders, ensuring accountability and corrective action plans are implemented effectively.

Operational & Brand Excellence

• Define and enforce operational standards across the portfolio aligned with the company’s brand promise and positioning, ensuring a consistently exceptional guest experience while maintaining each property’s unique identity.
• Oversee service quality, brand delivery, and physical product standards through regular property audits and operational reviews.
• Drive measurable improvements in guest satisfaction metrics, online reputation, and third-party quality assessments.
• Ensure compliance with all health, safety, environmental, and regulatory requirements across all operating jurisdictions.

Commercial & Revenue Strategy

• Partner with commercial leadership teams to drive RevPAR growth and market share performance across all destinations.
• Lead cohesive sales, marketing, pricing, distribution, and revenue management strategies with a strong focus on data-driven decision making and market segmentation.

Strategic Leadership

• Translate the organization’s strategic vision into actionable business plans covering market positioning, operational priorities, capital improvements, and growth initiatives.
• Lead annual budgeting, forecasting, and long-range planning for the portfolio, presenting recommendations to executive leadership and ownership groups where applicable.
• Identify opportunities for portfolio optimization including renovations, repositioning, operational efficiencies, management opportunities, or market expansion.

People & Organization

• Build, mentor, and hold accountable Area GMs and senior operational leaders while fostering a high-performance culture.
• Lead succession planning for GM and senior leadership positions and strengthen internal talent pipelines.
• Partner with Human Resources leadership to drive employee engagement, retention, leadership development, and employer branding initiatives.

Stakeholder Management

• Serve as the primary liaison between the resort portfolio and executive leadership, providing timely reporting on performance, risks, and opportunities.
• Represent the organization with tourism authorities, ownership groups, industry partners, travel trade representatives, and other external stakeholders.

MEASURES OF SUCCESS

• Success in this role will be measured through:
• Achievement or exceeding of portfolio revenue and GOP targets.
• RevPAR and market share growth versus competitive benchmarks.
• Improvement in guest satisfaction scores and online reputation rankings.
• Consistent adherence to brand and operational standards across the portfolio.
• Retention and development of high-potential operational leaders and succession candidates.
• Improvement in asset performance and return on investment through strategic operational initiatives.
• Increased collaboration, best-practice sharing, and operational alignment across all properties.

CANDIDATE PROFILE

Experience & Track Record:

• Minimum 15 years of hospitality experience, including at least 5 years in a senior multi-property leadership role overseeing upper-upscale or luxury resorts.
• Demonstrated success managing P&L performance across multiple properties with a strong track record in driving revenue growth and profitability improvements.
• Strong operational background with hands-on understanding of service excellence, guest experience, and brand consistency.
• Experience operating in diverse cultural and regulatory environments; international resort experience strongly preferred.
• Proven ability to manage complex resort operations, including remote or island destinations, expatriate workforce environments, and owner relations.
• Strong commitment to guest experience and operational excellence with a track record of elevating service standards across multiple properties.
• Commercially astute with solid knowledge of revenue management, market analytics, and distribution strategy.
• Strategic thinker with strong operational discipline and a results-oriented leadership style.
• Exceptional people leadership skills with the ability to build, mentor, and retain high-performing teams.
• Excellent communication and stakeholder management skills with experience presenting to executive and ownership-level audiences.
• High integrity, professionalism, and discretion.

Education
Bachelor’s degree in Hospitality Management, Business Administration, or a related field required.
MBA or postgraduate qualification preferred.
This is a unique opportunity to lead a recognized multi-property resort portfolio and play a key role in shaping the future direction of a growing hospitality organization. The role offers significant strategic influence, exposure to dynamic leisure markets, and the opportunity to drive both commercial performance and exceptional guest experiences across multiple destinations.

HOTEL CONSTRUCTION PROJECTS DIRECTOR ENGINEER – MAJOR LUXURY HOTEL GROUP COMPLEX - CARIBBEAN
MULTI-UNIT, CONSTRUCTION, COST CONSULTANCY OR BUILDING BACKGROUND / EXPERIENCE REQUIRED

This role is ideal for a senior project hotel engineering professional with multi-unit, Construction Cost Consultancy or Building background/experience seeking to deliver high-profile luxury developments while working closely with operational, legal, and financial leadership in a dynamic Caribbean hotel / resort setting. this is a multi complex luxury operation which covers almost this entire Caribbean island
The Projects engineer Director is responsible for the end-to-end delivery of large-scale capital projects within a luxury hotel and resort environment, from initial concept design through construction, commissioning, and final Take Over Certificate (TOC).
This role requires a highly experienced, technically strong, and commercially astute engineer leader capable of managing complex projects exceeding USD 5 million, coordinating multi-disciplinary consultant teams, and ensuring full compliance with contractual, statutory, and brand requirements. The Projects Director will act as the central coordination point between internal stakeholders, external consultants, contractors, and authorities, ensuring projects are delivered on time, within budget, and to five-star luxury standards.

Key Responsibilities:
Project Leadership & Delivery

• Lead and manage all assigned capital projects from concept design through detailed design, procurement, construction, commissioning, and final TOC.
• Oversee multiple concurrent projects within an operating luxury hotel and resort environment.
• Ensure all projects meet approved scope, quality, budget, and timeline objectives.
• Maintain a strong on-site presence, ensuring practical, hands-on leadership throughout all project phases.

Design & Consultant Management

• Lead and coordinate multi-disciplinary consultant teams including architects, interior designers, engineers, FF&E specialists, and brand consultants.
• Drive the design development process, ensuring alignment with operational, brand, and guest-experience requirements.
• Facilitate design reviews and approvals with Engineering, Food & Beverage, Rooms Division, and brand stakeholders.
• Ensure constructability, maintainability, and operational efficiency are embedded into all designs.

Procurement, Construction & Logistics

• Establish and manage structured project design, procurement, construction, and completion processes, supported by clear documentation and governance.
• Oversee procurement strategies, tendering processes, contractor selection, and contract awards.
• Coordinate all construction logistics, phasing, and access plans to minimize disruption to hotel operations.
• Monitor contractor performance, progress, quality, and compliance with approved plans and specifications.

Contract Management & Dispute Resolution

• Administer contracts in accordance with the FIDIC Rainbow Suite of Contracts, ensuring compliance with contractual terms and obligations.
• Work closely with Legal and Finance teams to manage risk, variations, claims, and payment certifications.
• Lead contract negotiations and manage contractual disputes, claims resolution, and final account settlements.
• Ensure all contractual obligations, insurances, bonds, and guarantees are in place and enforced.

Governance, Approvals & Stakeholder Coordination

• Establish project governance frameworks including milestone approvals, reporting structures, and decision-making protocols.
• Coordinate with internal departments and brand representatives to secure timely approvals at all key project stages.
• Prepare and present regular progress reports, risk assessments, and financial updates to senior leadership and ownership.

Regulatory Compliance & Authorities

• Ensure full compliance with relevant Life Safety Codes, Building Codes, and local statutory requirements.
• Liaise directly with statutory authorities to secure all required permits, inspections, occupancy approvals, and completion certificates.
• Ensure documentation is complete, accurate, and compliant throughout the project lifecycle.

Candidate Profile:
Experience & Background

• Proven experience delivering large-scale construction and renovation projects exceeding USD 5 million, preferably within luxury hotel or resort environments.
• Prior experience working in a five-star hotel or resort setting, with a strong understanding of operational constraints and brand standards.
• Demonstrated experience managing complex, multi-stakeholder projects in island or remote locations is highly advantageous.
• Strong background in consultant coordination, contractor management, and live-hotel project execution.

Technical & Professional Expertise

• In-depth knowledge of project management methodologies, construction processes, and procurement strategies.
• Strong familiarity with the FIDIC Rainbow Suite of Contracts.
• Solid understanding of life safety systems, fire codes, building regulations, and statutory compliance.
• Experience in contract administration, claims management, and dispute resolution.

Qualifications:

• Bachelor of Science in Project Management or a related discipline.
• PMP certification or equivalent professional qualification is required.
• Additional certifications in construction management or engineering are an advantage.

Personal Attributes:

• Highly organized, detail-oriented, and results-driven.
• Strong leadership presence with the ability to influence diverse stakeholders.
• Excellent communication, negotiation, and problem-solving skills.
• Calm, resilient, and adaptable, with the ability to perform in complex island resort environments.

Compensation: SIX FIGURE NET USA SALARY PLUS A HEALTHY HOUSING ALLOWANCE ,INSURANCE AND BONUS OFFERED

GENERAL MANAGER - FOR MAJOR FOOD AND BEVERAGE/ENTERTAINMENT OPERATION IN TORONTO

We are conducting a search on behalf of a leading international hospitality group for an exceptional General Manager to lead all food and beverage operations at one of Toronto’s most iconic and high-profile hospitality events with $50M+ revenues

Key Management Responsibilities

• Leadership & Oversight: Lead all aspects of the venue’s food and beverage operations, including full-service restaurants, luxury guest suites, concessions, and upcoming restaurant initiatives.
• Team Management: Direct a large team of front and back-of-house managers and staff, fostering a high-performance, service-driven culture.
• Operational Excellence: Ensure the consistent delivery of premium guest experiences across all service levels—from high-end cuisine to classic QS favorites
• Financial Accountability: Develop, implement, and monitor financial strategies and controls to meet and exceed revenue targets, manage labor and product costs, and ensure strong P&L performance.
• Strategic Planning: Partner with senior leadership to deliver and evolve operational strategies aligned with corporate goals and client expectations.
• Event Execution: Lead high-volume event service planning and execution to ensure seamless service delivery during peak periods and special events.
• Stakeholder Relations: Build and maintain strong relationships with clients, community leaders, and government officials, representing the property with professionalism and integrity.
• Innovation & Concept Development: Drive established and new F&B concepts, trends, and service innovations in line with guest expectations and market demands.
• Training & Development: Implement training and career development programs that elevate service standards and improve team retention and engagement.

Qualifications & Experience
o Minimum of 5–7 years’ experience in a senior food and beverage leadership role within a high-volume, multi-outlet environment.
o Background in convention centres, stadiums/arenas, large-scale event venues, casinos, or major hotels preferred.
o Proven ability to manage large-scale budgets and complex operations.
• Leadership Skills:
o Demonstrated success in leading large, diverse teams with a focus on culture, service delivery, and financial performance.
o Strong interpersonal and communication skills, with a collaborative and inspiring leadership style.
• Technical Knowledge:
o Deep understanding of food and beverage trends, cost controls, culinary operations, wine and beverage programs, and event execution.
o Strong analytical and forecasting skills; able to interpret data to make informed decisions.
• Education:
o A degree or diploma in Hospitality, Hotel, or Restaurant Management is strongly preferred.
• Other Attributes:
o Ability to thrive in a fast-paced, high-pressure environment.
o Excellent attention to detail, organization, and time management.
o Experienced in implementing innovative service models and operational improvements.

Compensation & Benefits
• Competitive base salary for this position is outstanding to match this top food and beverage management role
• Exceptional performance-based bonus structure
• Comprehensive benefits package
• RSP contribution plan
• Significant opportunities for career advancement across a leading hospitality group

 

HOTEL GENERAL MANAGER and  ALSO  DIRECTOR OF SALES AND MARKETING FOR NEW LUXURY BRAND IN MONGOLIA -  LEADERS WHO CAN INSPIRE & DEVELOP A CULTURE & EMPOWERMENT WITH THEIR TEAM
We are seeking a visionary and financially results-driven General Manager to lead one of Mongolia’s most anticipated luxury hotel openings. This is a unique opportunity to shape the future of a flagship property and contribute to the broader growth of a new, progressive hotel group. As General Manager, you will serve as the chief executive of the property, with end-to-end responsibility for strategy, performance, culture, and brand execution.
This role goes far beyond traditional hotel management — we're looking for a strategic leader, cultural architect, and brand steward who brings a CEO mindset to hospitality. You will be instrumental in delivering sustainable growth, exceptional guest experiences, and a pioneering approach to luxury in Mongolia.  We seek someone who has the financial acumen, training mindset, and digital literacy required for their direction.  Your leadership style must fully align with the culture of collaboration, innovation, and empowerment they are fostering.
Key Responsibilities
Strategic Leadership

• Serve as the executive leader of the hotel, guiding all aspects of operations, finance, talent, and guest experience.
• Translate the group’s long-term vision into actionable strategies and performance targets.
• Champion the development and elevation of a distinctive, modern luxury brand in Mongolia and the region.

Financial & Operational Excellence

• Full P&L responsibility: lead budgeting, forecasting, capital planning, and financial reporting with precision.
• Drive operational excellence through data-informed decision-making and efficient resource management.
• Align business strategies with profitability, cash flow, and long-term asset value.

Brand & Guest Experience

• Ensure brand consistency across all touchpoints — from design and service to digital and environmental sustainability.
• Create transformative, personalized guest experiences that define modern luxury.
• Leverage market insights to continually innovate the product and service offering.

People & Culture

• Build, lead, and inspire a high-performing, culturally aligned team across all departments.
• Promote a learning organization through robust training, development, and internal growth programs.
• Foster a culture of collaboration, empowerment, and creativity, aligning with the values of the wider hotel group.

Digital & Innovation

• Integrate digital systems and tools to enhance both operational efficiency and the guest journey.
• Stay ahead of emerging technologies and digital trends in hospitality and customer engagement.
• Encourage a digital mindset across teams, promoting tech adoption and innovation.

Profile of the Ideal Candidate
Experience & Qualifications

• 10+ years of executive hospitality leadership experience, with at least 5 years as a General Manager or equivalent.
• Proven track record in leading luxury hotel properties with high-performance results in emerging or frontier markets.
• Strong financial acumen, with a solid history of managing complex budgets and improving profitability.
• Experience launching or repositioning hotels, especially within a developing brand context, is highly desirable.

Skills & Competencies

• Strategic thinker with an entrepreneurial mindset and global perspective.
• Inspirational leadership style: engaging, empathetic, and highly effective at building teams and culture.
• Deep understanding of luxury guest behavior and service personalization.
• Digitally fluent; comfortable with hotel tech stacks, data analytics, and digital guest engagement platforms.
• Exceptional communication, negotiation, and stakeholder management skills.

This role offers

• A rare opportunity to shape the DNA of a new luxury hotel and brand in one of Asia’s most dynamic and culturally rich markets.
• Competitive executive compensation package with performance-based incentives.
• A platform to drive innovation in luxury hospitality with the backing of a visionary hotel group.
• Relocation support and executive-level accommodation, if applicable.

 

DIRECTOR OF INFORMATION TECHNOLOGY (HOSPITALITY) - CANADIAN CITIZENS PREFERRED **

Our client, a high end luxury hotel and casino in British Columbia, Canada requires a strong Director of Information Technology who will oversee the IT team and be responsible for the management of the daily functions of the IT department, to ensure the IT needs of various departments on property are met, including set up and maintenance of Desktop Applications Support, Server and Workstation Administration Services, Network Administration Services, Email, Cyber Security, and Backup Efforts as required. This role will manage the networks, storage, infrastructure, security, and communications within the systems.

Qualifications & Experience
• Bachelor’s degree in computer science or a combination of relevant education and experience
• Minimum of 8 years’ experience managing a mid to large IT customer service organization
• Casino, hotel, and /or Point of Sale systems experience preferred
• Outstanding communication and interpersonal abilities while working closely with various departments
• Must be hands on technical in addition to providing strategic direction
• Project management experience preferred
• Experience with site-to-site Microsoft migrations an asset
• Experience with implementing compliance standards (ISO/IEC 27001, CES) an asset
• Experience with implementing ITL4 standards and practices an asset
• Highly organized and detail oriented. Able to perform many tasks at one time
• Broad knowledge of computer applications, system installation, troubleshooting, problem solving, and operation techniques
• Ability to meet deadlines in a rapidly changing business environment
• Must have knowledge and experience with:
o The latest Windows Server Operating Systems, Hybrid Cloud MS365 Environment
o VM Ware, ESXI
o Backup, data retention software and appliances
o Firewall VPN and Switches (Cisco or equivalent)
• Knowledge and experience of other specialized software:
o MICROS Point of Sale
o CMP, ERP, Loyalty Systems
o Surveillance Systems
o Crestron
o Server Monitoring Tools
o CrowdStrike
• Technology Infrastructure
o Laptops
o Network Printers/Copiers
o Mobile Device Management
o PBX Phone Systems
o Windows 11 Professional PC Operating System
o Microsoft Office 365 Suite
o Azure, Intune, Teams
o Enterprise Applications, SSO

Additional Licenses and certifications:
• Valid GPEB License
• BCLC Certifications
• Serving It Right Certification

Compensation package
• Outstanding competitive salary plus bonus.
• Extended Health and Dental Benefits
• RSP/RRSP Matching
• Employee and Family Assistance Program
• Tuition Reimbursement
• Plus all other company benefits

GENERAL MANAGER (CLUSTER)- MID SIZE HOTELS- HOLY CITY OF MECCA - KSA- SAUDI PREFFERED BUT NOT MANDATORY. SALES BACKGROUND

The candidate mandatorily must have background of SALES and experience in Mecca Region handling more than one hotel as HM/DGM or GM. Experience of 10 years in Middle East with 3/5 years in a senior management role in international busy hotels in Mecca is desired.
Excellent salary and benefits.

ONLINE DISTRIBUTION MANAGER (E-COMMERCE), A LUXURY RESORT GROUP – BASED ON PROPERTY IN ZANZIBAR (EAST AFRICA)

Please note that this is NOT a traditional Reservations or Revenue Management role. Our client already has a strong Revenue and Reservations structure in place and is seeking a dedicated specialist whose core background is centered around E-Commerce, Digital Distribution, and Online Channel Management.

Salary for this position is: USD $2,500 – $3,000 Net per Month
Benefits: Full Expatriate Package Included

We are seeking a highly specialized and commercially focused Online Distribution & E-Commerce Manager for a luxury resort operation based on property in Zanzibar (East Africa).

This position is specifically geared toward an E-Commerce and Online Distribution professional with hands-on expertise managing digital distribution channels, OTA performance, booking engine optimization, online merchandising, and direct revenue generation strategies within luxury hospitality environments.

The successful candidate will play a key role in maximizing online visibility, improving digital conversion performance, strengthening OTA partnerships, and driving direct online revenue growth across all distribution platforms.

Key Responsibilities:

• Manage and optimize all online distribution channels including OTAs, brand websites, booking engines, GDS, wholesalers, and third-party distribution platforms
• Drive E-Commerce strategies focused on increasing direct bookings, online visibility, conversion rates, and digital revenue performance
• Oversee OTA relationships, promotional campaigns, channel merchandising, and online content optimization
• Monitor channel performance, rate parity, inventory distribution, and online competitiveness across all booking platforms
• Work closely with Revenue, Sales, Marketing, and Digital teams to ensure alignment of online commercial strategies
• Analyze booking trends, web analytics, market performance, and competitor activity to identify online revenue opportunities
• Manage online content accuracy, photography, descriptions, promotions, and guest-facing digital presentation across all channels
• Support and optimize integrations between PMS, CRS, booking engines, channel managers, and third-party connectivity platforms
• Prepare detailed E-Commerce and online distribution performance reports for senior leadership
• Maintain strong relationships with OTA market managers, digital partners, and distribution providers

Candidate Profile:

• Proven hands-on experience in Hospitality E-Commerce and Online Distribution within luxury hotels or resorts is essential
• Strong operational background specifically focused on digital distribution and online commercial performance — not solely Reservations or Revenue Management
• Previous experience directly managing OTA platforms, booking engines, digital campaigns, online merchandising, and distribution systems
• Strong understanding of online guest acquisition, conversion optimization, digital booking behavior, and hospitality E-Commerce trends
• Hands-on knowledge of channel managers, CRS, PMS integrations, booking engine platforms, and digital distribution technologies
• Experience within luxury resorts, remote destinations, or the Indian Ocean/East Africa region would be highly advantageous
• Analytical, commercially minded, and highly detail-oriented professional
• Able to work independently within an international and multicultural resort environment
• Passionate about driving online performance, digital growth, and direct revenue strategies within luxury hospitality operations

This is an excellent opportunity for a true hospitality E-Commerce specialist seeking international experience within a luxury resort environment while playing a key role in the property’s digital commercial success

BRAND EXECUTIVE CHEF (*MUST HAVE US RESIDENCE OR US CITIZENSHIP*)
(LATIN AMERICAN CUISINE EXPERTISE)

We have currently been retained to search for a Brand Executive Chef (Latin American cuisine expertise) to lead culinary operations for a top high-end fine-dining Restaurant in Las Vegas at a well-known Casino. He/she will also be responsible for the operation of a corporate dining and R&D kitchen that supports employee dining and menu testing. He/She will report to the VP of Culinary. The responsibilities would include menu development, daily operations, financial results, and KPIs, while remaining hands-on on the line, coaching staff, and overseeing culinary work across both venues. He/she will be responsible for the “Employee” dining program and a formal R&D stage that solicits feedback from roughly 100 Corporate employees. The restaurant is characterized as a high-volume fine dining operation with a Latin American fare, generating over $15 million in revenue.

The ideal Executive Brand Chef candidate will be an individual who can help elevate the culinary brand by leading menu innovation, ensuring consistency across multiple locations, and mentoring culinary teams. He/she will bridge the gap between creative culinary concepts and operational profitability, often focusing on R&D, product development, and brand alignment with health or market trends.

Key Responsibilities
• Menu Engineering: Creating, testing, and implementing new menus for consistency and profitability.
• Brand Standards: Ensuring all culinary operations across locations (or catering) match brand standards.
• Culinary R&D: Developing new products or nutritional offerings tailored to specific clientele. Latin American cuisine, Steak house cuisine experiences a plus!
• Operational Leadership: Training, coaching, and hiring staff to maintain high-performance kitchens.
• Cost Management: Monitoring food waste, controlling costs, and optimizing purchasing.

Required Skills
• Experience: Extensive experience in multi-unit, high-volume, or catering culinary environments
• Leadership: Proven capability to mentor staff and manage teams.
• Strategic Thinking: Ability to blend creativity with business strategy and financial accountability.
• Technical Skill: Deep knowledge of food safety, menu engineering, and culinary innovation.
Duties include, but are not limited to the following:

Key Qualifications
• Culinary Leadership: Minimum of 10 years of progressive culinary leadership experience, preferably in high-volume, high-level culinary settings with fine dining, elevated execution restaurant, or group. Latin American and Steak house cuisine experience required.
• High-Volume Management Expertise: Proven success in managing large-scale culinary operations, with a focus on maintaining quality in high-capacity environments. Multi-unit brand leadership experience, Luxury hospitality background.
• Innovation and Vision: Demonstrated ability to develop unique recipes and menus that align with brand standards and cater to diverse guest preferences.
• Financial Acumen: Skilled in budget management, cost analysis, and inventory control, with a focus on maximizing profitability.
• Team Development: Experience building and leading high-performance teams, with a commitment to training and developing culinary talent.
• Exceptional Communication: Strong interpersonal and communication skills, with the ability to engage effectively with team members, stakeholders, and guests.
Compensation
Base salary range US$120k – US$150 K commensurate with experience (negotiable for right candidate!) plus bonus based on KPIs, Medical benefits and all employee benefits